SHIPPING
Currently, Eastern Boarder is available in most countries around the world! Besides the North American continent, we have channels in several Asian counties like Taiwan, Hong Kong, Singapore, Japan, Malaysia, etc.
For boards in stock, it usually takes 2 working days to ship out from Northern California. Usually, the board will be delivered in 4-10 days. Look for our shipping notification email in your inbox or spam folder. 😉
It will be the receiver’s responsibility to take care of the import duty, VAT, local tax. The shipping cost only covers the packaging and postage shipping from our warehouse (Northern California USA).
General
Our products are made for all kinds of riders. The unique shape and smooth, stable ride let absolute beginners pick up riding in a breeze. In the hands of experienced riders, Elos can be adjusted to carve and to turn on a dime.
Most skateboards are designed for extreme sports. Ours are designed for easy learning and everyday cruising. If regular skateboards are the soccer shoe with spikes, Elos is like a nice pair of sneakers that you can wear to just about anywhere and always looks good.
Some of the innovative designs include the handles that make it so portable. The size makes it easy to be tucked away. The patented TableDock®️allows you to hang our products anywhere next to you. The one of a kind non-abrasive top coating will not damage your clothes like regular grip-tape. The list just goes on.
We’ve been designing and sharing the joy of riding skateboards with friends and family well before we officially opened our door to the public in 2016. Thus we have a tradition of using components that we have personally tested for years before we pass them on to you. To safeguard the quality to perfection, each Elos is hand-assembled in-house by the Elos Team in our own facility.
We’ve designed a test lab to regularly test our production and prototype parts. For instance, each Elos has two trucks, and each truck is tested to hold 440lb (200kg) before it goes to the production line. We only use Hardrock Maple for our deck. It is 30% denser than normal maple and is harder for the machine. Since wood is a natural product, it is extremely difficult to keep the quality high. We carefully inspect each deck and regularly do destructive tests to ensure the performance lives up to our standards. Find out more in our blog.
Ours Lightweight series weighs about 4lb (1.85kg) about as much as a laptop.
We have tested the load capacity of Elos with friends who weighed around 260 lb and it held up fine. It did just fine. In general, it definitely becomes harder to ride above that weight because it’s harder to stay balanced. Perhaps a bigger longboard is more suitable. We recommend a shoe size equal to or smaller than men’s US size 12 for riding Elos. On some occasions, we’ve seen US size 14 riding an skateboard comfortably after having watched our YouTube tutorials for the correct stance.
Our skateboards are designed to be compatible with most, if not all, domestic airlines’ carry-on policies. It can also be stowed in a regular backpack that can house 15-inch laptops. Airline policy changes for international flights. Some will allow you to carry it on the plane, and some will require you to pack it in your checked baggage.